Retail Sales Operations Management

Course Info

Retailers are evolving rapidly in the last 10 years. Moreover, competition is becoming tougher, operations are getting more complicated and customers are being more selective. Retailers need to cope effectively with these changes and build more organized profitable businesses.

Effective management of retail sales operations helps retailers maximize their profits and add more offerings. Besides, Effective management of sales operations helps create an engaging shopping experience for customers which will improve business objectives and build customer loyalty.

With this course, you will be introduced to retail sales operations management concepts and you will learn best practices, actionable solutions, tools, and techniques intentionally delivered for you to easily understand and implement in your own real-world.

Earning this Sales Operation Management certificate gives you easy access to tools you will put to great use in your work and to a great community of practitioners. Learners will have an opportunity to work on real-world experiences throughout the course.

Who Should Attend

• Pharmacists Seeking Career Promotion
• Retail Sales Supervisors and Managers
• Sales Operations Heads
• Pharmacy/Store Managers
• Call Centers and Contact Centers Managers, Supervisors, and agents.

Course Topics

What will you get?

• Certificate of Completion
• Sessions Worksheets
• Assignments for Practice
• Joining Our Community
• Retail Pharmacy Account Discount Voucher